Terms And Conditions for delivery



Delivery within 24-48 hrs from the order time*


Installation within 24-48 hrs from the time of delivery^


A. Delivery within 24-48 hrs from the order time*

A. Delivery within 24-48 hrs from the order time*

  1. Timeline commitment is valid only for the following deliverable city municipal limits. (Ahmedabad, Bangalore, Chennai, Delhi, Dharwad, Faridabad, Gautam Budh Nagar, Ghaziabad, Greater Thane, Howrah, Hyderabad, Indore, Jaipur, Kolkata, Lucknow, Madurai, Mumbai, Nagpur, Navi Mumbai, Noida, Patna, Pune, Salem, Secunderabad, Surat, Thane). Any other deliverable pincodes where products are deliverable as per the Website is not eligible.
  2. Delivery terms are subject to business working days and business working hours of the Company.
  3. Delivery is subject to state, national & local holiday and any order issued by appropriate government/authority resulting in close down, curfew, lockdown etc
  4. Delivery timeline is subject to appointment time given by the Customer.
  5. Delivery will depend upon the visiting hours applicable as per the society timings.
  6. Delivery timeline is also subject to the “no entry time” of the respective city as prescribed by the road transport authority for plying commercial vehicle.
  7. Loading & unloading constraints at the customer location such as absence of lift, small staircase etc can delay the delivery timelines.
  8. Whirlpool reserves the right at any time, without prior notice and without assigning any reason whatsoever, to modify, vary, curtail, withdraw and extend the delivery timeline or to replace this timeline by another.
  9. The decision of Whirlpool with regard to the above will be final.
  10. Any dispute with regard to the Delivery timeline is subject to the jurisdiction of the courts of Delhi only

B. Installation within 24-48 hrs from the time of delivery^

Terms and Conditions for Installation^:

  1. Timeline commitment is valid for deliverable city municipal limits only where products are deliverable as per the Website.
  2. Upon delivery of the Product, the customer will receive a call from the Authorized Service Partner (ASP) to fix an appointment for installation.
  3. Installation timeline will start and will happen within 24-48 hours from the time the call is received by the customer to fix the appointment time. Timelines will also depend upon the appointment time given by the customer.
  4. Company will not be responsible for the delay if the phone number provided by the customer is not reachable or is not correct.
  5. Installation charges as applicable will be payable by the customer.
  6. Site readiness from the customer side would be required which include additional arrangements required to complete the installation such as power-point/MCB fitting or any other electrical work etc. Company will not be responsible for any delay on the part of the customer in this regard.
  7. If the installation site is found not to be appropriate by the ASP’s engineer, he will suggest a suitable alternate site option for installation. However, customer’s demand will be addressed appropriately.
  8. In case of abnormal location of installation, arrangements like ladder, staircase, tables etc. would be required and will be arranged by the customer only. This may lead to delay in installation.
  9. If any additional material is required and the customer wants to procure by himself, delay in procurement may further delay the completion of installation.
  10. Installation is subject to state, national, local & weekly market holiday and any order issued by appropriate government/authority resulting in close down, curfew, lockdown etc.
  11. Whirlpool reserves the right at any time, without prior notice and without assigning any reason whatsoever, to modify, vary, curtail, withdraw and extend the installation timeline or to replace this timeline by another.
  12. The decision of Whirlpool with regard to the above will be final.
  13. Any dispute with regard to the Delivery timeline is subject to the jurisdiction of the courts of Delhi only.

 
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